At Hostinking, we want you to be completely satisfied with our services. This Refund Policy outlines the conditions under which refunds may be issued.
New shared web hosting accounts are eligible for a full refund within 30 days of the initial purchase. This guarantee does not apply to:
To request a refund, contact our support team at billing@hostinking.com within the eligible period. Include your account email and invoice number.
Refunds are processed within 5-10 business days to the original payment method.
Domain registrations are non-refundable as costs are immediately passed to the registry.
For billing questions: billing@hostinking.com
*Last updated: May 2026*